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Community Guidelines

AI try-on only works if people feel safe using it. These guidelines sum up the rules in our Terms and Merchant Terms; those documents are the binding version.

Entity
DSky Solution
Applies to
Try On AI and TryOn Business
Effective Date
November 1, 2026

On this page

  1. 01The idea
  2. 02For shoppers
  3. 03For shops
  4. 04What AI try-on is, and isn't
  5. 05Reporting a result
  6. 06What we do

01 The idea

Try On AI is for seeing how clothes look on you. TryOn Business is for shops showing real clothes they sell. Anything that uses our apps to hurt, fool or embarrass people is not allowed.

02 For shoppers

Not allowed
  • Uploading images of other people without their explicit consent.
  • Uploading or generating sexually explicit, defamatory, obscene or hateful content.
  • Creating deceptive deepfakes or impersonating any person or entity.
  • Attacking, reverse-engineering or overloading our AI servers.
  • Automated or fraudulent ad clicks.

You must be at least 13 years old (or 16 in the European Economic Area) to use Try On AI.

03 For shops

Every photo and item you add must show a real item you sell, with an honest name, price, sizes and colours, and you must own the photo or have the right to use it.

Not allowed
  • Nude, sexual, violent or hateful images, or images of children.
  • Photos of people without their permission.
  • Fake, counterfeit or illegal goods, or someone else’s brand or catalog photos you have no right to use.
  • Misleading prices or descriptions.
  • Trying to identify shoppers from your stats.

04 What AI try-on is, and isn’t

  • A try-on is an AI picture: a preview of how clothes may look on you. It is not a photograph of you wearing them.
  • It isn’t a size or measurement tool. Fit, drape, texture and colour may look different in real life.
  • A shop’s normal trial, return and exchange policies still apply to anything you buy.
  • Please don’t present a try-on as a real photo in a way that could mislead someone.

05 Reporting a result

If a result looks wrong, offensive or unsafe, tap Report this result in Try On AI. Only after you confirm, we keep a copy of the result, your photo and the clothing images for up to 30 days so our review team can check it. They are then deleted automatically, or straight away if you delete your account.

To report a shop or an item, or anything else, email support@dskysolution.com or use our contact form.

06 What we do

We may hide or reject content, and suspend or close accounts and shops that break these rules. For shops, we’ll tell you why, and where we can we’ll warn you first and give you a chance to fix it. See the Terms & Conditions and Merchant Terms.

TryOn AI

AI virtual try-on for shoppers and clothing shops. Made by DSky Solution in Nadia, West Bengal, India.

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